Levenger Shipping

Hey all,

I'm not sure if this has ever been mentioned here before and if it has...my apologies.

I recently ordered from Levenger and my order was split up into 2 separate shipments. I paid for the 2nd level of shipping rather than the Smartpost because I was eager for my stuff :) Anyway, the first part of the shipment came quickly and there was no problem. However, when I received the email notification that the second part had finally been shipped, they shipped it Smartpost rather than the Fedex that I paid extra for.
I emailed them and asked why my shipping was downgraded. Apparently, when your order is split up into multiple shipments they automatically ship the later shipments with the cheaper service.
The customer service rep was very helpful and refunded me the difference in shipping immediately.

So it all ended well and I am by no means bashing anyone, but just wanted to let all the other Levenger fans know so you can keep an eye on your shipments.

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